The company adheres to the business philosophy of "service first, customer first". XINGQUAN TECH has established a complete after-sales service process. It has established a professional complaint handling team and a complete handling process. After receiving the complaint, the handling procedure will be initiated within 2 hours, and the abnormality will be fully analyzed, understood, proactively, and cooperated in handling at the first time.

The company has a clear division of labor, and its purpose is to serve every customer well! They are sales, quality control, procurement, management, logistics, complaints, and warehouses. Each department has a clear division of labor, and we understand and analyze in detail the problems raised by customers in different situations, and provide customers with the most complete technical support and excellent after-sales service in a timely andd efficient manner.

According to the actual needs of customers, XINGQUAN can issue a report to prove preventive measures, etc. At the same time, it can issue an agent manufacturer/original factory test report according to the situation, and can issue a third-party laboratory report with legal effect. For Xinquan Technology, 20 years of service history, providing customers with timely, fast and accurate services, has accumulated rich experience and relevant knowledge. We are well aware that only by conscientiously handling every emergency situation and controlling every detail can we effectively safeguard the interests of customers and the company can develop better.